Razer incident

[RazerID] Intermittent Login Issue

Minor Resolved View vendor source →

Razer experienced a minor incident on October 12, 2020 affecting Razer ID, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2020, 09:26 PM UTC
Resolved
Oct 13, 2020, 12:04 AM UTC
Duration
2h 37m
Detected by Pingoru
Oct 12, 2020, 09:26 PM UTC

Affected components

Razer ID

Update timeline

  1. investigating Oct 12, 2020, 09:26 PM UTC

    We are currently investigating the issue.

  2. identified Oct 12, 2020, 11:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 12, 2020, 11:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2020, 12:04 AM UTC

    This incident has been resolved.