Razer incident

[RazerID] Intermittent Login Issue

Minor Resolved View vendor source →

Razer experienced a minor incident on November 20, 2020 affecting Razer ID, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2020, 04:09 AM UTC
Resolved
Nov 20, 2020, 07:06 AM UTC
Duration
2h 57m
Detected by Pingoru
Nov 20, 2020, 04:09 AM UTC

Affected components

Razer ID

Update timeline

  1. identified Nov 20, 2020, 04:09 AM UTC

    RazerID is having intermittent logins at the moment. - Users who are facing login issues, please retry.

  2. monitoring Nov 20, 2020, 05:52 AM UTC

    A fix has been implemented and RazerID service has recovered. We will continue to monitor the issue.

  3. resolved Nov 20, 2020, 07:06 AM UTC

    The incident has been resolved.