Razer incident

[RazerID] Intermittent Login Issues

Minor Resolved View vendor source →

Razer experienced a minor incident on April 21, 2021 affecting Razer ID, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 01:26 PM UTC
Resolved
Apr 21, 2021, 05:38 PM UTC
Duration
4h 11m
Detected by Pingoru
Apr 21, 2021, 01:26 PM UTC

Affected components

Razer ID

Update timeline

  1. investigating Apr 21, 2021, 01:26 PM UTC

    User may face intermittent login issues. We are currently investigating the issue.

  2. identified Apr 21, 2021, 01:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2021, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2021, 05:38 PM UTC

    This incident has been resolved.