Razer incident

[RazerID] Issues with OTP Service

Minor Resolved View vendor source →

Razer experienced a minor incident on August 28, 2022 affecting Razer ID, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2022, 08:05 AM UTC
Resolved
Aug 28, 2022, 09:40 AM UTC
Duration
1h 35m
Detected by Pingoru
Aug 28, 2022, 08:05 AM UTC

Affected components

Razer ID

Update timeline

  1. investigating Aug 28, 2022, 08:05 AM UTC

    We are currently investigating this issue.

  2. identified Aug 28, 2022, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 28, 2022, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 28, 2022, 09:40 AM UTC

    This incident has been resolved.