Rave Mobile Safety incident

Component "RCV Facility" and a few other components are Down

Major Resolved View vendor source →

Rave Mobile Safety experienced a major incident on October 16, 2025 affecting Alert Web USA - Getrave.com and Getrave.com Alert Template and 1 more component, lasting 19d 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 02:00 AM UTC
Resolved
Nov 04, 2025, 02:52 PM UTC
Duration
19d 12h
Detected by Pingoru
Oct 16, 2025, 02:00 AM UTC

Affected components

Alert Web USA - Getrave.comGetrave.com Alert TemplateRCV FacilityRCV HomeRave LoginRave PSAP EndpointSmart 911 DispatchSmart 911 HomeSmart 911 Portal

Update timeline

  1. investigating Oct 16, 2025, 02:00 AM UTC

    "Getrave.com Alert Template" is Down

  2. investigating Oct 16, 2025, 05:12 AM UTC

    "RCV Facility" is Down

  3. investigating Oct 16, 2025, 05:12 AM UTC

    "Smart 911 Home" is Down

  4. monitoring Oct 16, 2025, 05:13 AM UTC

    "RCV Facility" is Operational

  5. monitoring Oct 16, 2025, 05:13 AM UTC

    "Smart 911 Home" is Operational

  6. investigating Oct 16, 2025, 05:17 AM UTC

    "Smart 911 Dispatch" is Down

  7. monitoring Oct 16, 2025, 05:18 AM UTC

    "Smart 911 Dispatch" is Operational

  8. investigating Oct 16, 2025, 05:41 AM UTC

    "RCV Home" is Down

  9. investigating Oct 16, 2025, 05:42 AM UTC

    "Alert Web USA - Getrave.com" is Down

  10. monitoring Oct 16, 2025, 05:42 AM UTC

    "RCV Home" is Operational

  11. monitoring Oct 16, 2025, 05:42 AM UTC

    "Smart 911 Dispatch" is Operational

  12. monitoring Oct 16, 2025, 05:43 AM UTC

    "Alert Web USA - Getrave.com" is Operational

  13. investigating Oct 16, 2025, 05:46 AM UTC

    "Smart 911 Portal" is Down

  14. monitoring Oct 16, 2025, 05:47 AM UTC

    "Smart 911 Dispatch" is Operational

  15. monitoring Oct 16, 2025, 05:48 AM UTC

    "RCV Facility" is Operational

  16. monitoring Oct 16, 2025, 05:48 AM UTC

    "Smart 911 Portal" is Operational

  17. investigating Oct 16, 2025, 05:50 AM UTC

    "Rave Login" is Down

  18. monitoring Oct 16, 2025, 05:54 AM UTC

    "Rave Login" is Operational

  19. monitoring Oct 16, 2025, 05:54 AM UTC

    "RCV Facility" is Operational

  20. monitoring Oct 16, 2025, 06:00 AM UTC

    "Alert Web USA - Getrave.com" is Operational

  21. monitoring Oct 16, 2025, 11:17 AM UTC

    "Smart 911 Dispatch" is Operational

  22. monitoring Oct 17, 2025, 04:27 AM UTC

    "RCV Facility" is Operational

  23. monitoring Oct 17, 2025, 04:27 AM UTC

    "Smart 911 Portal" is Operational

  24. monitoring Oct 17, 2025, 04:28 AM UTC

    "Smart 911 Home" is Operational

  25. investigating Oct 17, 2025, 11:29 PM UTC

    "Rave PSAP Endpoint" is Down

  26. monitoring Oct 17, 2025, 11:51 PM UTC

    "Smart 911 Portal" is Operational

  27. monitoring Oct 17, 2025, 11:51 PM UTC

    "Rave PSAP Endpoint" is Operational

  28. monitoring Oct 17, 2025, 11:51 PM UTC

    "Smart 911 Home" is Operational

  29. monitoring Oct 17, 2025, 11:51 PM UTC

    "Alert Web USA - Getrave.com" is Operational

  30. monitoring Oct 17, 2025, 11:51 PM UTC

    "RCV Home" is Operational

  31. monitoring Oct 17, 2025, 11:52 PM UTC

    "Smart 911 Dispatch" is Operational

  32. monitoring Oct 17, 2025, 11:52 PM UTC

    "RCV Facility" is Operational

  33. monitoring Oct 17, 2025, 11:58 PM UTC

    "Rave Login" is Operational

  34. monitoring Oct 18, 2025, 05:19 PM UTC

    "Smart 911 Portal" is Operational

  35. monitoring Oct 23, 2025, 12:04 AM UTC

    "Smart 911 Home" is Operational

  36. monitoring Oct 23, 2025, 12:04 AM UTC

    "RCV Facility" is Operational

  37. monitoring Oct 23, 2025, 12:05 AM UTC

    "Smart 911 Dispatch" is Operational

  38. monitoring Oct 23, 2025, 08:24 AM UTC

    "Rave PSAP Endpoint" is Operational

  39. resolved Nov 04, 2025, 02:52 PM UTC

    All components are Operational