Rasayel incident

Some disruptions to downloading media on WhatsApp

Minor Resolved View vendor source →

Rasayel experienced a minor incident on July 13, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 02:36 PM UTC
Resolved
Jul 13, 2023, 02:36 PM UTC
Duration
—
Detected by Pingoru
Jul 13, 2023, 02:36 PM UTC

Update timeline

  1. resolved Jul 13, 2023, 02:36 PM UTC

    Type: Incident Duration: 1 day, 23 hours and 5 minutes Affected Components: WhatsApp (360dialog) Jul 13, 14:36:46 GMT+0 - Monitoring - Meta has identified an issue with downloading some media for WhatsApp channels using on-premise solutions. You may read more on Meta's status page https://metastatus.com/whatsapp-business-api We are closely monitoring the situation to see if there's any precautions we should take, and will keep you updated. Jul 15, 13:42:04 GMT+0 - Resolved - Meta has announced that they fixed the issue on their end and downloading media should resume as normal.