Rasayel experienced a major incident on October 15, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 15, 2024, 02:54 PM UTC
Type: Incident Duration: 2 hours and 35 minutes Affected Components: Web App Oct 15, 14:54:00 GMT+0 - Monitoring - Our email provider, SparkPost, is currently experiencing an outage. This issue may cause delays or problems with receiving important emails from us, including invites, signup confirmations, and other notifications. We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly. Oct 15, 15:32:30 GMT+0 - Monitoring - Our email provider, SparkPost, has implemented a fix and we are monitoring the results. We will continue to keep an eye on the situation for any further issues. We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly. Oct 15, 17:29:18 GMT+0 - Resolved - This incident has been resolved.