Rasayel incident

Meta outage affecting WhatsApp messaging delivery

Major Resolved View vendor source →

Rasayel experienced a major incident on December 11, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 06:34 PM UTC
Resolved
Dec 11, 2024, 06:34 PM UTC
Duration
—
Detected by Pingoru
Dec 11, 2024, 06:34 PM UTC

Update timeline

  1. resolved Dec 11, 2024, 06:34 PM UTC

    Type: Incident Duration: 15 hours and 11 minutes Affected Components: Website, WhatsApp (Cloud API), WhatsApp (360dialog) Dec 11, 18:34:57 GMT+0 - Investigating - We have been made aware of an issue at Meta that is affecting WhatsApp message delivery. This is a developing incident and we are monitoring the situation closely. As it stands Meta have not reported an issue but you can follow their status page here: Dec 11, 18:55:52 GMT+0 - Investigating - Meta have reported they have engaged their engineering teams and are investigating the issue. The Meta status page is available here: Dec 11, 19:30:30 GMT+0 - Monitoring - We are seeing improvements on sending an receiving messages. We are continuing to monitor Meta's status page Dec 11, 20:58:41 GMT+0 - Monitoring - Inbound and outbound messaging appears to be working again from our testing. Meta are still reporting issues on their status page, we are continuing to monitor. Dec 12, 09:45:39 GMT+0 - Resolved - Meta have resolved their previous issues.