Rasayel incident
WhatsApp Business Account Management Disruptions
Rasayel experienced a minor incident on June 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 26, 2024, 12:35 PM UTC
Type: Incident Duration: 19 hours and 49 minutes Affected Components: WhatsApp (Cloud API), WhatsApp (360dialog) Jun 26, 12:35:00 GMT+0 - Monitoring - Meta has reported an issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs, we're keeping an eye on the situation and waiting for updates from Meta. Refer to [Meta's Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates. Jun 26, 16:05:40 GMT+0 - Monitoring - Meta has identified the issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs and are currently deploying a fix, we're still keeping an eye here and will post updates as soon as we hear back from Meta. Refer to [Meta's Status Page](https://metastatus.com/whatsapp-business-api) and subscribe for updates. Jun 27, 08:23:41 GMT+0 - Resolved - Meta have marked the issue as resolved, templates should now function as normal.