Rasayel incident

360dialog are experiencing issues communicating with Meta.

Minor Resolved View vendor source →

Rasayel experienced a minor incident on September 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 01:07 PM UTC
Resolved
Sep 25, 2024, 01:07 PM UTC
Duration
—
Detected by Pingoru
Sep 25, 2024, 01:07 PM UTC

Update timeline

  1. resolved Sep 25, 2024, 01:07 PM UTC

    Type: Incident Duration: 2 days and 36 minutes Affected Components: WhatsApp (360dialog) Sep 25, 13:07:30 GMT+0 - Monitoring - 360dialog have reported issues on their side communicating with Meta. Affected components: * Creating / updating templates * Updating profile information * Changing hosting provider Feel free to follow their status page here: Sep 25, 15:50:48 GMT+0 - Monitoring - 360dialog are reporting the majority of their functionality is back to normal. Templates should now be functioning as normal. We are continuing to monitor the situation. Sep 27, 13:43:54 GMT+0 - Resolved - 360dialog are reporting that everything is back to normal. We are continuing to monitor, and will update here if any further issues arise.