rasa.io incident

Newsletter Delivery Issues

Major Resolved View vendor source →

rasa.io experienced a major incident on April 6, 2026 affecting Send Delays, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 08:00 AM UTC
Resolved
Apr 06, 2026, 09:25 AM UTC
Duration
1h 24m
Detected by Pingoru
Apr 06, 2026, 08:00 AM UTC

Affected components

Send Delays

Update timeline

  1. investigating Apr 06, 2026, 08:00 AM UTC

    We are currently experiencing delays with newsletter delivery. Our team has been notified and is actively working to resolve the issue. **Current Status:** Investigating **What we're doing:** - Our engineering team is working to identify and resolve the delivery bottleneck - We are monitoring email delivery queues closely - We will provide updates as the situation improves **Expected Impact:** Some newsletters may be delivered later than scheduled. All newsletters will be delivered, but there may be delays. We apologize for any inconvenience this may cause. We will post updates here as we resolve the delivery delays. Thank you for your patience.

  2. resolved Apr 06, 2026, 09:25 AM UTC

    **[RESOLVED]** The newsletter delivery issues have been resolved. **Current Status:** All delivery systems operational Thank you for your patience while we worked to resolve this issue.