Rainforest QA incident

VM Infrastructure Incident

Major Resolved View vendor source →

Rainforest QA experienced a major incident on May 10, 2022 affecting Rainforest and Tester Portal, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2022, 02:11 PM UTC
Resolved
May 10, 2022, 02:57 PM UTC
Duration
46m
Detected by Pingoru
May 10, 2022, 02:11 PM UTC

Affected components

RainforestTester Portal

Update timeline

  1. investigating May 10, 2022, 02:11 PM UTC

    We're investigating problems with our VM infrastructure, runs and test previews are likely to be impacted.

  2. identified May 10, 2022, 02:17 PM UTC

    We've identified the problem and deployed a fix, the VM infrastructure should be returning to normal.

  3. monitoring May 10, 2022, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 10, 2022, 02:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 10, 2022, 02:57 PM UTC

    This incident has been resolved.