Rainforest QA incident

Major problems with our CDN provider

Major Resolved View vendor source →

Rainforest QA experienced a major incident on June 21, 2022, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 06:57 AM UTC
Resolved
Jun 21, 2022, 08:13 AM UTC
Duration
1h 16m
Detected by Pingoru
Jun 21, 2022, 06:57 AM UTC

Update timeline

  1. identified Jun 21, 2022, 06:57 AM UTC

    Our hosting provider appears to be suffering from a problem that is preventing access to our service from certain locations. We're currently investigating this issue to determine if there is a work around we can apply.

  2. monitoring Jun 21, 2022, 07:23 AM UTC

    A fix has been implemented by our CDN provider. We will monitor the situation to see if there are any outstanding issues.

  3. resolved Jun 21, 2022, 08:13 AM UTC

    This incident has been resolved.