Rainforest QA incident

VM loading issue

Minor Resolved View vendor source →

Rainforest QA experienced a minor incident on June 23, 2022 affecting Rainforest, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2022, 11:15 AM UTC
Resolved
Jun 23, 2022, 02:36 PM UTC
Duration
3h 20m
Detected by Pingoru
Jun 23, 2022, 11:15 AM UTC

Affected components

Rainforest

Update timeline

  1. investigating Jun 23, 2022, 11:15 AM UTC

    We are currently investigating an issue with VM loading affecting Runs being delayed.

  2. identified Jun 23, 2022, 11:36 AM UTC

    We've identified the issue and are working to restore VM performance.

  3. monitoring Jun 23, 2022, 11:57 AM UTC

    We have applied a fix that seems to have resolved the issue. Runs should progress normally now, and we will be monitoring performance over the next few hours.

  4. resolved Jun 23, 2022, 02:36 PM UTC

    All operations back to normal.