Rainforest QA experienced a major incident on November 7, 2022 affecting Rainforest, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Rainforest
Update timeline
- identified Nov 07, 2022, 02:04 AM UTC
We are seeing elevated rates of errors related to network connectivity from our Virtual Machine infrastructure and are investigating. We've identified the problem as an issue with one of our upstream service providers and are waiting on a fix to finish being rolled out.
- monitoring Nov 07, 2022, 03:08 AM UTC
Our upstream provider has rolled out a fix for these networking issues.
- resolved Nov 07, 2022, 03:26 AM UTC
We are no longer seeing any VM loading issues in the Visual Editor.