Rainforest QA incident

Virtual Credit Cards - Service Provider Outage

Critical Resolved View vendor source →

Rainforest QA experienced a critical incident on March 13, 2023 affecting Virtual Credit Cards, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 12:12 AM UTC
Resolved
Mar 14, 2023, 08:17 AM UTC
Duration
1d 8h
Detected by Pingoru
Mar 13, 2023, 12:12 AM UTC

Affected components

Virtual Credit Cards

Update timeline

  1. identified Mar 13, 2023, 12:12 AM UTC

    Virtual Credit Card functionality is currently unavailable due to a major incident with our virtual card service provider.

  2. monitoring Mar 14, 2023, 06:30 AM UTC

    Our service provider has restored service. We are monitoring the situation

  3. resolved Mar 14, 2023, 08:17 AM UTC

    This incident has been resolved.