Rainforest QA incident

Visual Editor unable to save tests

Major Resolved View vendor source →

Rainforest QA experienced a major incident on May 19, 2023 affecting Visual Editor, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 09:50 AM UTC
Resolved
May 19, 2023, 09:58 AM UTC
Duration
7m
Detected by Pingoru
May 19, 2023, 09:50 AM UTC

Affected components

Visual Editor

Update timeline

  1. identified May 19, 2023, 09:50 AM UTC

    We've identified a problem with the visual editor that means that any tests with an "Observe" action can't be saved. We're located the problem and are currently working on the fix.

  2. resolved May 19, 2023, 09:58 AM UTC

    We've reverted the bad code change and reverted it. We've confirmed the visual editor is working as expected.