Rainforest QA experienced a minor incident on September 6, 2023 affecting Visual Editor, lasting 6h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2023, 03:37 PM UTC
We are currently experiencing degraded performance from an upstream provider that is impacting loading of test previews and are working on resolving the issue.
- investigating Sep 06, 2023, 03:39 PM UTC
We are continuing to investigate this issue.
- identified Sep 06, 2023, 07:07 PM UTC
Our upstream provider reports that performance should be improving but they are continuing to monitor the situation. Some test editing sessions may still encounter errors.
- monitoring Sep 06, 2023, 09:32 PM UTC
Our upstream provider is reporting that the issues are resolved, and we have seen a sharp drop off in errors being reported. We'll continue to monitor this to ensure the issue is resolved.
- resolved Sep 06, 2023, 10:29 PM UTC
This incident has been resolved.