Rainforest QA experienced a major incident on September 7, 2023 affecting Visual Editor, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Visual Editor
Update timeline
- investigating Sep 07, 2023, 02:37 PM UTC
One of our upstream providers that helps power our test editor is experiencing an outage. Editing tests may be slow or fail, and existing sessions may be interrupted.
- monitoring Sep 07, 2023, 02:47 PM UTC
Our upstream provider has implemented a fix and things are working better. We are no longer seeing elevated error rates but will continue to monitor this.
- resolved Sep 07, 2023, 03:30 PM UTC
This incident has been resolved.