Rainforest QA incident

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Minor Resolved View vendor source →

Rainforest QA experienced a minor incident on February 23, 2024 affecting Rainforest and Visual Editor and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2024, 01:22 PM UTC
Resolved
Feb 23, 2024, 05:29 PM UTC
Duration
4h 7m
Detected by Pingoru
Feb 23, 2024, 01:22 PM UTC

Affected components

RainforestVisual EditorAutomation test execution

Update timeline

  1. monitoring Feb 23, 2024, 01:22 PM UTC

    We identified an issue that was preventing test editing and runs from proceeding. We've deployed a fix and are monitoring the situation.

  2. identified Feb 23, 2024, 02:39 PM UTC

    There was an issue with the fix we had applied which caused the issue to re-appear. We've applied a new fix and things are starting to improve, but it may take a few minutes for the backlog to be processed. Any runs that were unable to proceed should begin progressing soon.

  3. monitoring Feb 23, 2024, 04:30 PM UTC

    Our new fix is applied and appears to be working properly. We will continue to monitor the situation to ensure it is fully resolved.

  4. resolved Feb 23, 2024, 05:29 PM UTC

    This incident has been resolved.