Rainforest QA incident

Delayed Runs

Major Resolved View vendor source →

Rainforest QA experienced a major incident on April 15, 2024 affecting Rainforest and Visual Editor, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 10:38 AM UTC
Resolved
Apr 15, 2024, 06:24 PM UTC
Duration
7h 45m
Detected by Pingoru
Apr 15, 2024, 10:38 AM UTC

Affected components

RainforestVisual Editor

Update timeline

  1. investigating Apr 15, 2024, 10:38 AM UTC

    We are currently experiencing an issue with runs being delayed and currently working on a fix.

  2. investigating Apr 15, 2024, 10:40 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 15, 2024, 10:56 AM UTC

    We've identified the cause of the delays and are working on a fix.

  4. monitoring Apr 15, 2024, 12:49 PM UTC

    We've shipped a fix and will continue to monitor the situation.

  5. resolved Apr 15, 2024, 06:24 PM UTC

    This incident has been resolved.