Rainforest QA experienced a major incident on January 7, 2025 affecting Visual Editor and Tester Community test execution and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Visual EditorTester Community test executionAutomation test execution
Update timeline
- identified Jan 07, 2025, 12:33 PM UTC
We've identified an issue which is causing problems when trying to execute tests. Test runs are not being processed. Virtual machines in the Visual Editor are not available. We're working on a fix.
- monitoring Jan 07, 2025, 01:40 PM UTC
We've applied a fix and everything should be operational again. We're processing the backlog of runs created in the last 3 hours which will take some time. We'll update the status to "Resolved" once the backlog is processed.
- resolved Jan 07, 2025, 02:01 PM UTC
The backlog of runs has been processed and everything should be back to normal.