Rainforest QA incident

Core Database Upgrade

Major Resolved View vendor source →

Rainforest QA experienced a major incident on August 23, 2014, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2014, 03:37 PM UTC
Resolved
Aug 23, 2014, 10:00 PM UTC
Duration
6h 22m
Detected by Pingoru
Aug 23, 2014, 03:37 PM UTC

Update timeline

  1. scheduled Aug 23, 2014, 03:37 PM UTC

    The Rainforest Ops team is planning to upgrade it's core database to a newer version as well as upgrade to a bigger server. This will be an easy, seamless process but will require a small amount of downtime during the backup-restore process. Status will be kept up to date here.

  2. scheduled Aug 23, 2014, 07:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Aug 23, 2014, 08:07 PM UTC

    The upgrade is currently in progress, Rainforest is currently Offline.

  4. completed Aug 23, 2014, 09:00 PM UTC

    The scheduled maintenance has been completed.