Rainforest API incident

Intermittent slow running requests

Minor Resolved View vendor source →

Rainforest API experienced a minor incident on November 28, 2020 affecting API, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2020, 03:45 PM UTC
Resolved
Nov 28, 2020, 04:30 PM UTC
Duration
44m
Detected by Pingoru
Nov 28, 2020, 03:45 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 28, 2020, 03:45 PM UTC

    We are investigating reports of slow running real-time requests. We will update as more information becomes available.

  2. monitoring Nov 28, 2020, 04:05 PM UTC

    The issue has been identified and response times are recovering.

  3. resolved Nov 28, 2020, 04:30 PM UTC

    This incident has been resolved.