Rainforest API incident

DDOS attack on API

Notice Resolved View vendor source →

Rainforest API experienced a notice incident on February 18, 2022, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2022, 05:11 AM UTC
Resolved
Feb 18, 2022, 09:52 AM UTC
Duration
4h 41m
Detected by Pingoru
Feb 18, 2022, 05:11 AM UTC

Update timeline

  1. identified Feb 18, 2022, 05:11 AM UTC

    We are currently mitigating a large DDOS attack on the API's endpoints, during which time the API will be unresponsive. We'd like to apologise for disruption to your service during this time. We will post updates as available.

  2. identified Feb 18, 2022, 05:12 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 18, 2022, 09:52 AM UTC

    Working with our partner Cloudflare the DDOS attack has been mitigated. Affected period was 02:30 UTC - 06:30 UTC (during which time the real-time endpoints were responding sporadically and Collections were in a "queued" state. The platform is returning to normal operation now and any queued Collections will be processed automatically. We'd like to thank you for your understanding during this DDOS incident. Lots of learnings have been taken on our side to prevent a similar scenario in the future.