RainAware experienced a notice incident on September 13, 2026 affecting Surface Observations and Visible Satellite Imagery and 1 more component, lasting 15h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Surface ObservationsVisible Satellite ImageryRadar Reflectivity MosaicRain TimesInfrared Satellite ImageryVAD WInd Profiles (VWP)Hail Size EstimateStorm Cell DataWater Vapor Satellite ImageryEcho Tops
Update timeline
- investigating Sep 13, 2026, 09:37 PM UTC
A fire has burned a portion of a fiber line, affecting connectivity to our data center. The app is expected to be working again within 24 hours.
- identified Sep 13, 2026, 09:38 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 14, 2026, 12:54 PM UTC
This incident has been resolved.