Rain incident

Receive Transactions

Minor Resolved View vendor source →

Rain experienced a minor incident on November 2, 2022 affecting Website and Mobile, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 08:43 AM UTC
Resolved
Nov 02, 2022, 11:26 AM UTC
Duration
2h 43m
Detected by Pingoru
Nov 02, 2022, 08:43 AM UTC

Affected components

WebsiteMobile

Update timeline

  1. investigating Nov 02, 2022, 08:43 AM UTC

    Some customers maybe experiencing issues with receive transactions. We are working with our technical teams to resolve the issue on priority.

  2. resolved Nov 02, 2022, 11:26 AM UTC

    All services are restored. The receive transactions are now getting correctly reflected in the wallets.