Rain incident

Core functions on Mobile Apps (iOS and Android) are down

Major Resolved View vendor source →

Rain experienced a major incident on May 28, 2023 affecting Mobile, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2023, 09:19 AM UTC
Resolved
May 28, 2023, 02:50 PM UTC
Duration
5h 30m
Detected by Pingoru
May 28, 2023, 09:19 AM UTC

Affected components

Mobile

Update timeline

  1. investigating May 28, 2023, 09:19 AM UTC

    Customers are requested to use the web until we investigate the mobile issue and resolve the incident.

  2. investigating May 28, 2023, 09:19 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 28, 2023, 02:18 PM UTC

    Android services are restored as of 13:58 UTC

  4. resolved May 28, 2023, 02:50 PM UTC

    This incident has been resolved.