Deployment slowness

Update timeline

1. resolved Mar 10, 2026, 03:19 PM UTC

   Type: Incident Duration: 5 hours and 31 minutes Affected Components: EU West (Metal / Amsterdam, Netherlands), US East (Metal / Virginia, USA), Southeast Asia (Metal / SIngapore), US West (Metal / California, USA), , Deployments (Railway Metal) → Mar 10, 15:19:01 GMT+0 - Investigating - We are currently investigating an issue causing deployments to take longer than normal Mar 10, 15:36:39 GMT+0 - Identified - We've pushed out a fix and are seeing slow recovery. Mar 10, 15:59:40 GMT+0 - Monitoring - We're seeing recovery, with delays primarily impacting trial deployments. We are monitoring for full recovery. Mar 10, 16:40:23 GMT+0 - Monitoring - We are continuing to monitor this incident. Deployments may be queued, but are going through Mar 10, 17:20:20 GMT+0 - Monitoring - Our team continues to work on this incident. Deploys are still slow, but not failing. Mar 10, 18:00:15 GMT+0 - Monitoring - Deployment slowness is persisting. Deploys are completing but with longer than normal queue and build times. Our team is actively working on a resolution. Mar 10, 18:58:28 GMT+0 - Monitoring - Elevated load continues to cause slowness on our system. We're pausing Free, Trial and Hobby deployments to assist with deployment backpressure. Mar 10, 19:23:18 GMT+0 - Monitoring - Elevated load continues to cause slowness on our system. We' have restored all Pro deployments back to nominal, we are turning on Hobby slowly to assist with deployment backpressure. Mar 10, 19:51:00 GMT+0 - Monitoring - We've successfully eliminated slowness from our deployment pipeline, and are re-enabling deployments for all plans as the backpressure is recovering. Mar 10, 20:07:14 GMT+0 - Monitoring - We are seeing improvement — deployments are now processing without being queued. We continue to monitor the situation and will provide a further update once we are confident the issue is fully resolved Mar 10, 20:49:54 GMT+0 - Resolved - This incident has been resolved.