Radware Cloud WAF incident

Radware Cloud WAF Portal - Incident Notification

Minor Resolved View vendor source →

Radware Cloud WAF experienced a minor incident on January 31, 2026 affecting Global Cloud (Portal), lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2026, 10:34 AM UTC
Resolved
Jan 31, 2026, 12:16 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 31, 2026, 10:34 AM UTC

Affected components

Global Cloud (Portal)

Update timeline

  1. investigating Jan 31, 2026, 10:34 AM UTC

    Radware is investigating an issue with the Cloud unified Portal. Impact: Access logs visibility and api analytics may not be available. No impact on traffic - protection is fully active. Radware is working to restore service as soon as possible and apologies for any inconvenience that may cause. For additional questions please contact us via the support portal at https://support.radware.com/

  2. monitoring Jan 31, 2026, 12:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2026, 12:16 PM UTC

    This incident has been resolved.

  4. postmortem Feb 02, 2026, 09:07 AM UTC

    Issue was caused by a third party provider which affected some of their instances in the region. Third party provider deployed a fix across the region - and the services resumed to fully operational within 10-30 minutes. instances should begin resuming normal operations within the next 10-30 minutes. We will continue to monitor closely and provide updates as services are restored.