Radware Cloud WAF incident

Radware Cloud WAF Incident Notification - Access Log Availability Issue in HKG PoP

Notice Resolved View vendor source →

Radware Cloud WAF experienced a notice incident on October 13, 2026 affecting Asia Pacific (Hong Kong) and Asia Pacific (Hong Kong-2), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:48 AM UTC
Resolved
Oct 13, 2026, 09:36 AM UTC
Duration
48m
Detected by Pingoru
Oct 13, 2026, 08:48 AM UTC

Affected components

Asia Pacific (Hong Kong)Asia Pacific (Hong Kong-2)

Update timeline

  1. investigating Oct 13, 2026, 09:31 AM UTC

    Radware Cloud WAF is currently experiencing an issue affecting access log availability in the HKG PoP. As a result, some events may not be populated or visible in the portal. Radware is investigating the issue and working to restore normal service as soon as possible. We apologize for any inconvenience this may cause. For additional questions, please contact us through the support portal at https://support.radware.com/

  2. identified Oct 13, 2026, 09:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 13, 2026, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2026, 09:36 AM UTC

    This incident has been resolved.