Radware Cloud WAF incident

Radware Cloud BotM - Incident Notification

Minor Resolved View vendor source →

Radware Cloud WAF experienced a minor incident on September 21, 2026 affecting BotManager, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 02:43 PM UTC
Resolved
Sep 21, 2026, 03:51 PM UTC
Duration
1h 7m
Detected by Pingoru
Sep 21, 2026, 02:43 PM UTC

Affected components

BotManager

Update timeline

  1. investigating Sep 21, 2026, 02:43 PM UTC

    Radware is aware of an issue affecting the Cloud Bot Manager service. Some customers may notice intermittent inconsistencies in how Bot Manager protections are applied. Our engineering teams have identified the behavior and are actively working on it, and we will share an update as soon as more information is available. We apologize for any inconvenience and appreciate your patience. If you have questions, please reach out through the support portal at https://support.radware.com/

  2. identified Sep 21, 2026, 03:15 PM UTC

    The issue is still being investigated, however services are stable for Bot Manager enforcement at this time.

  3. monitoring Sep 21, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 21, 2026, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2026, 03:51 PM UTC

    This incident has been resolved.