Radar experienced a minor incident on June 11, 2025 affecting Track API, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2025, 01:03 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Jun 11, 2025, 01:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 11, 2025, 01:49 PM UTC
We are continuing to see isolated brief jumps in latencies and errors lasting 1-2 minutes. On-call engineers are continuing to work on this issue.
- monitoring Jun 11, 2025, 02:26 PM UTC
On-call engineers are continuing to work on this issue.
- monitoring Jun 11, 2025, 03:15 PM UTC
On-call engineers are continuing to work on this issue.
- monitoring Jun 11, 2025, 03:52 PM UTC
On-call engineers are continuing to work on this issue.
- monitoring Jun 11, 2025, 04:35 PM UTC
We have identified the potential cause as a period of packet loss between us-east-1 and us-east-2 in AWS, two regions where Radar is hosted. More information here: https://health.aws.amazon.com/health/status
- resolved Jun 11, 2025, 04:43 PM UTC
This incident has been resolved.