Radar incident

Elevated API latency and errors

Notice Resolved View vendor source →

Radar experienced a notice incident on November 22, 2024 affecting Track API and Dashboard and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 09:28 PM UTC
Resolved
Nov 22, 2024, 11:42 PM UTC
Duration
2h 13m
Detected by Pingoru
Nov 22, 2024, 09:28 PM UTC

Affected components

Track APIDashboardWebhooksSearch APIsData ImportGeocoding APIsData ExportRouting APIsTrips APIsMaps APIs

Update timeline

  1. investigating Nov 22, 2024, 09:28 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Nov 22, 2024, 10:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 22, 2024, 10:58 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 22, 2024, 11:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 22, 2024, 11:42 PM UTC

    This incident has been resolved.