Radar incident

API performance degraded

Minor Resolved View vendor source →

Radar experienced a minor incident on April 23, 2019 affecting Track API and Dashboard and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2019, 08:17 PM UTC
Resolved
Apr 23, 2019, 11:54 PM UTC
Duration
3h 36m
Detected by Pingoru
Apr 23, 2019, 08:17 PM UTC

Affected components

Track APIDashboardWebhooksData ImportData Export

Update timeline

  1. identified Apr 23, 2019, 08:17 PM UTC

    As of 3:58 PM EDT, API performance is degraded. We have identified the issue and are resolving.

  2. monitoring Apr 23, 2019, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 23, 2019, 11:33 PM UTC

    As of 4:54 PM EDT, API response times are back to normal, but we are still selectively throttling some API traffic.

  4. resolved Apr 23, 2019, 11:54 PM UTC

    This incident has been resolved.