Radar incident

API performance degraded

Major Resolved View vendor source →

Radar experienced a major incident on April 25, 2019 affecting Track API and Dashboard and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2019, 05:22 PM UTC
Resolved
Apr 25, 2019, 09:00 PM UTC
Duration
3h 37m
Detected by Pingoru
Apr 25, 2019, 05:22 PM UTC

Affected components

Track APIDashboardWebhooksData ImportData Export

Update timeline

  1. identified Apr 25, 2019, 05:22 PM UTC

    As of 1:10 PM EDT, API performance is degraded. We have identified the issue and are resolving.

  2. monitoring Apr 25, 2019, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 25, 2019, 06:25 PM UTC

    We are continuing to monitor as service is restored.

  4. monitoring Apr 25, 2019, 06:55 PM UTC

    We are continuing to monitor as service is restored.

  5. monitoring Apr 25, 2019, 07:16 PM UTC

    As of 2:46 PM EDT, API response times are back to normal, but we are still selectively throttling some API traffic.

  6. resolved Apr 25, 2019, 09:00 PM UTC

    This incident has been resolved.