Radar incident

Elevated latencies and error rates

Major Resolved View vendor source →

Radar experienced a major incident on October 6, 2022 affecting Track API and Dashboard and 1 more component, lasting 13h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2022, 04:13 PM UTC
Resolved
Oct 07, 2022, 06:02 AM UTC
Duration
13h 49m
Detected by Pingoru
Oct 06, 2022, 04:13 PM UTC

Affected components

Track APIDashboardWebhooksSearch APIsData ImportGeocoding APIsData ExportRouting APIs

Update timeline

  1. investigating Oct 06, 2022, 04:38 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 06, 2022, 05:01 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 06, 2022, 06:13 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 06, 2022, 06:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 07, 2022, 06:02 AM UTC

    This incident has been resolved.