Radar experienced a major incident on July 30, 2024 affecting Webhooks and Search APIs and 1 more component, lasting 7h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2024, 10:42 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Jul 30, 2024, 10:45 PM UTC
We are continuing to investigate this issue.
- identified Jul 30, 2024, 11:03 PM UTC
An AWS outage in us-east-1 (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_F0449_625BDDE4846) is impacting maps APIs, the dashboard, and third-party integrations and webhooks. Track APIs are unaffected. We are standing up services in different, unaffected regions while AWS works to restore service in us-east-1.
- identified Jul 30, 2024, 11:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 30, 2024, 11:20 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 31, 2024, 02:03 AM UTC
Although we have successfully restored services in a different region, issues in us-east-1 appear to be resolving, and maps APIs and the dashboard are operational again. Third-party integrations and webhooks are still delayed.
- monitoring Jul 31, 2024, 03:30 AM UTC
Third-party integrations and webhooks are on pace to catch up completely over the next several hours.
- resolved Jul 31, 2024, 06:10 AM UTC
This incident has been resolved.