RackNerd Outage History
RackNerd is up right nowPingoru has recorded 2,055 incidents for RackNerd: 1,270 in the last 12 months and 315 in the last 90 days.
Incidents, newest first
Minor March 20, 2025 Outage - NYRN180KVM – New York Datacenter
Started Mar 20, 2025, 01:08 PM UTC· resolved Mar 20, 2025, 01:08 PM UTC
- resolved Mar 20, 2025, 01:08 PM UTC
We are aware that NYRN180KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 20, 2025 Outage - NYRN230KVM – New York Datacenter
Started Mar 20, 2025, 12:45 PM UTC· resolved Mar 20, 2025, 12:45 PM UTC
- resolved Mar 20, 2025, 12:45 PM UTC
We are aware that NYRN230KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with NYRN230KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 20, 2025 OUTAGE-DAL137KVM – Dallas Datacenter
Started Mar 20, 2025, 08:34 AM UTC· resolved Mar 20, 2025, 08:34 AM UTC
- resolved Mar 20, 2025, 08:34 AM UTC
We are aware that DAL137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 20, 2025 OUTAGE - DUB099KVM – Dublin Datacenter
Started Mar 20, 2025, 04:39 AM UTC· resolved Mar 20, 2025, 04:39 AM UTC
- resolved Mar 20, 2025, 04:39 AM UTC
We are aware that DUB099KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 20, 2025 OUTAGE - NYRN019KVM – New York Datacenter
Started Mar 20, 2025, 03:06 AM UTC· resolved Mar 20, 2025, 03:06 AM UTC
- resolved Mar 20, 2025, 03:06 AM UTC
We are aware that NYRN019KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 19, 2025 OUTAGE- SEA131KVM – Seattle Datacenter
Started Mar 19, 2025, 09:21 PM UTC· resolved Mar 19, 2025, 09:21 PM UTC
- resolved Mar 19, 2025, 09:21 PM UTC
We are aware that SEA131KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 19, 2025 OUTAGE - 7950XSJ302 – San Jose Datacenter
Started Mar 19, 2025, 04:03 PM UTC· resolved Mar 19, 2025, 04:03 PM UTC
- resolved Mar 19, 2025, 04:03 PM UTC
We are aware that 7950XSJ302 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 19, 2025 Outage - NYRN180KVM 5h 49m New York Datacenter
Started Mar 19, 2025, 09:24 AM UTC· resolved Mar 19, 2025, 03:13 PM UTC
- resolved Mar 19, 2025, 09:24 AM UTC
We are aware that NYRN180KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
- resolved Mar 19, 2025, 03:13 PM UTC
We are aware that NYRN180KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 19, 2025 OUTAGE - CHI114KVM – Chicago Datacenter
Started Mar 19, 2025, 06:23 AM UTC· resolved Mar 19, 2025, 06:23 AM UTC
- resolved Mar 19, 2025, 06:23 AM UTC
We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2025 Scheduled Maintenance - 7950XSJ302 & 7950XSJ303 – San Jose Datacenter
Started Mar 18, 2025, 05:35 PM UTC· resolved Mar 18, 2025, 05:35 PM UTC
- resolved Mar 18, 2025, 05:35 PM UTC
A scheduled maintenance window event is currently ongoing in our San Jose datacenter, impacting two physical host nodes (7950XSJ302 & 7950XSJ303). Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details. This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2025 OUTAGE - DE2000 Shared Hosting Server – Frankfurt Datacenter
Started Mar 18, 2025, 12:58 PM UTC· resolved Mar 18, 2025, 12:58 PM UTC
- resolved Mar 18, 2025, 12:58 PM UTC
We are aware that "DE2000 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 18, 2025 OUTAGE-NYRN199KVM – New Jersey Datacenter
Started Mar 18, 2025, 09:49 AM UTC· resolved Mar 18, 2025, 09:49 AM UTC
- resolved Mar 18, 2025, 09:49 AM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2025 Scheduled Maintenance - 7950XSJ300 & 7950XSJ301 – San Jose Datacenter
Started Mar 17, 2025, 05:36 PM UTC· resolved Mar 17, 2025, 05:36 PM UTC
- resolved Mar 17, 2025, 05:36 PM UTC
A scheduled maintenance window event is currently ongoing in our San Jose datacenter, impacting two physical host nodes (7950XSJ300 & 7950XSJ301). Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details. This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2025 OUTAGE - SJ207KVM – San Jose Datacenter
Started Mar 17, 2025, 11:52 AM UTC· resolved Mar 17, 2025, 11:52 AM UTC
- resolved Mar 17, 2025, 11:52 AM UTC
We are aware that SJ207KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2025 OUTAGE - SJ126KVM – San Jose Datacenter
Started Mar 17, 2025, 10:12 AM UTC· resolved Mar 17, 2025, 10:12 AM UTC
- resolved Mar 17, 2025, 10:12 AM UTC
We are aware that "SJ126KVM" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 17, 2025 Outage - SJ176KVM – San Jose Datacenter
Started Mar 17, 2025, 01:18 AM UTC· resolved Mar 17, 2025, 01:18 AM UTC
- resolved Mar 17, 2025, 01:18 AM UTC
We are aware that SJ176KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ176KVM. Our team is investigating this further. UPDATE: Since the issues with this host node are still persisting, we believe there is a larger hardware problem with the underlying host node. As such, in order to help expedite resolution, we are going to have the datacenter remote hands team in San Jose proceed with moving the drives and RAID controller on this host node, over to another healthy machine. Since remote hands intervention is required, this may take several hours to complete. We appreciate your patience and will update this status incident once we have additional updates to share. Thank You for your patience and understanding. UPDATE: The issue with SJ176KVM has now been resolved. Our team has completed the necessary hardware intervention, and all services should be functioning normally. We will continue to closely monitor the node to ensure stability. If you experience any further issues, please open a support ticket, and we’d be happy to assist. Thank you for your patience. UPDATE: It appears that SJ176KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this. UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist.
Minor March 16, 2025 OUTAGE - SJ182KVM – San Jose Datacenter
Started Mar 16, 2025, 05:34 PM UTC· resolved Mar 16, 2025, 05:34 PM UTC
- resolved Mar 16, 2025, 05:34 PM UTC
We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 16, 2025 OUTAGE - SJ176KVM – San Jose Datacenter
Started Mar 16, 2025, 03:36 PM UTC· resolved Mar 16, 2025, 03:36 PM UTC
- resolved Mar 16, 2025, 03:36 PM UTC
We are aware that "SJ176KVM" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 16, 2025 OUTAGE - MIA1000 Shared Hosting Server – Miami Datacenter
Started Mar 16, 2025, 01:44 PM UTC· resolved Mar 16, 2025, 01:44 PM UTC
- resolved Mar 16, 2025, 01:44 PM UTC
We are aware that "MIA1000 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 16, 2025 OUTAGE - FR104KVM – Strasbourg Datacenter
Started Mar 16, 2025, 01:42 PM UTC· resolved Mar 16, 2025, 01:42 PM UTC
- resolved Mar 16, 2025, 01:42 PM UTC
We are aware that FR104KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 16, 2025 OUTAGE-SJ176KVM – San Jose Datacenter
Started Mar 16, 2025, 02:03 AM UTC· resolved Mar 16, 2025, 02:03 AM UTC
- resolved Mar 16, 2025, 02:03 AM UTC
We are aware that SJ176KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 15, 2025 Outage - NYRN272KVM – New York Datacenter
Started Mar 15, 2025, 01:09 PM UTC· resolved Mar 15, 2025, 01:09 PM UTC
- resolved Mar 15, 2025, 01:09 PM UTC
We are aware that NYRN272KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 15, 2025 Outage - NYRN199KVM – New York Datacenter
Started Mar 15, 2025, 03:33 AM UTC· resolved Mar 15, 2025, 03:33 AM UTC
- resolved Mar 15, 2025, 03:33 AM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 15, 2025 Outage - 7950XSJ302 – San Jose Datacenter
Started Mar 15, 2025, 02:10 AM UTC· resolved Mar 15, 2025, 02:10 AM UTC
- resolved Mar 15, 2025, 02:10 AM UTC
We are aware that 7950XSJ302 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 14, 2025 OUTAGE - NYRN199KVM – New York Datacenter
Started Mar 14, 2025, 02:44 PM UTC· resolved Mar 14, 2025, 02:44 PM UTC
- resolved Mar 14, 2025, 02:44 PM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.