RackNerd Outage History
RackNerd is up right nowPingoru has recorded 2,054 incidents for RackNerd: 1,270 in the last 12 months and 319 in the last 90 days.
Incidents, newest first
Minor March 11, 2026 OUTAGE - NYRN318KVM – New York Datacenter
Started Mar 11, 2026, 09:05 PM UTC· resolved Mar 11, 2026, 09:05 PM UTC
- resolved Mar 11, 2026, 09:05 PM UTC
We are aware that NYRN318KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - SJ265KVM – San Jose Datacenter
Started Mar 11, 2026, 01:18 PM UTC· resolved Mar 11, 2026, 01:18 PM UTC
- resolved Mar 11, 2026, 01:18 PM UTC
We are aware that SJ265KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ265KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 11, 2026 OUTAGE - 7950XSJ300 – San Jose Datacenter
Started Mar 11, 2026, 10:43 AM UTC· resolved Mar 11, 2026, 10:43 AM UTC
- resolved Mar 11, 2026, 10:43 AM UTC
We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - Scheduled Maintenance - New York Datacenter – New York Datacenter
Started Mar 11, 2026, 08:50 AM UTC· resolved Mar 11, 2026, 08:50 AM UTC
- resolved Mar 11, 2026, 08:50 AM UTC
As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: NYRN184KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - NYRN184KVM – New York Datacenter
Started Mar 11, 2026, 08:04 AM UTC· resolved Mar 11, 2026, 08:04 AM UTC
- resolved Mar 11, 2026, 08:04 AM UTC
We are aware that NYRN184KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - DC03LA160KVM – Los Angeles Datacenter
Started Mar 11, 2026, 05:48 AM UTC· resolved Mar 11, 2026, 05:48 AM UTC
- resolved Mar 11, 2026, 05:48 AM UTC
We are aware that DC03LA160KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - NYRN318KVM – New York Datacenter
Started Mar 11, 2026, 04:22 AM UTC· resolved Mar 11, 2026, 04:22 AM UTC
- resolved Mar 11, 2026, 04:22 AM UTC
We are aware that NYRN318KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - NYRN022KVM – New York Datacenter
Started Mar 11, 2026, 04:03 AM UTC· resolved Mar 11, 2026, 04:03 AM UTC
- resolved Mar 11, 2026, 04:03 AM UTC
We are aware that NYRN022KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 11, 2026 OUTAGE - ATL119KVM – Atlanta Datacenter
Started Mar 11, 2026, 02:40 AM UTC· resolved Mar 11, 2026, 02:40 AM UTC
- resolved Mar 11, 2026, 02:40 AM UTC
We are aware that ATL119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 10, 2026 OUTAGE - NYRN103KVM – New York Datacenter
Started Mar 10, 2026, 10:34 PM UTC· resolved Mar 10, 2026, 10:34 PM UTC
- resolved Mar 10, 2026, 10:34 PM UTC
We are aware that NYRN103KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 10, 2026 OUTAGE - fiber 17-r – Los Angeles DC-02
Started Mar 10, 2026, 06:40 AM UTC· resolved Mar 10, 2026, 06:40 AM UTC
- resolved Mar 10, 2026, 06:40 AM UTC
We are aware that fiber 17-r is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 10, 2026 OUTAGE - NYRN022KVM – New York Datacenter
Started Mar 10, 2026, 04:06 AM UTC· resolved Mar 10, 2026, 04:06 AM UTC
- resolved Mar 10, 2026, 04:06 AM UTC
We are aware that NYRN022KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 9, 2026 OUTAGE - NYRN178KVM – New York Datacenter
Started Mar 09, 2026, 08:10 PM UTC· resolved Mar 09, 2026, 08:10 PM UTC
- resolved Mar 09, 2026, 08:10 PM UTC
We are aware that NYRN178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 9, 2026 OUTAGE - SJ153KVM – San Jose Datacenter
Started Mar 09, 2026, 04:56 PM UTC· resolved Mar 09, 2026, 04:56 PM UTC
- resolved Mar 09, 2026, 04:56 PM UTC
We are aware that SJ153KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 9, 2026 OUTAGE - NYRN101KVM – New York Datacenter
Started Mar 09, 2026, 04:48 PM UTC· resolved Mar 09, 2026, 04:48 PM UTC
- resolved Mar 09, 2026, 04:48 PM UTC
We are aware that NYRN101KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 9, 2026 OUTAGE - NYRN318KVM – New York Datacenter
Started Mar 09, 2026, 04:32 AM UTC· resolved Mar 09, 2026, 04:32 AM UTC
- resolved Mar 09, 2026, 04:32 AM UTC
We are aware that NYRN318KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 9, 2026 OUTAGE - LAXSSD9014nerd8DC02 – Los Angeles DC-02
Started Mar 09, 2026, 12:52 AM UTC· resolved Mar 09, 2026, 12:52 AM UTC
- resolved Mar 09, 2026, 12:52 AM UTC
We are aware that LAXSSD9014nerd8DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 8, 2026 OUTAGE - DC03LA194KVM – Los Angeles Datacenter
Started Mar 08, 2026, 08:47 AM UTC· resolved Mar 08, 2026, 08:47 AM UTC
- resolved Mar 08, 2026, 08:47 AM UTC
We are aware that DC03LA194KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 7, 2026 OUTAGE - NYRN300KVM – New York Datacenter
Started Mar 07, 2026, 11:02 PM UTC· resolved Mar 07, 2026, 11:02 PM UTC
- resolved Mar 07, 2026, 11:02 PM UTC
We are aware that NYRN300KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE (Investigation Progress) 6:45 PM PST: During continued diagnostics, our engineers identified indicators in the system logs suggesting a potential hardware memory fault on the node. While earlier troubleshooting steps included reseating several hardware components to rule out contact-related issues, the latest diagnostic data points toward a specific RAM module that may be failing intermittently under load. To address this, we have opened a request with the datacenter remote hands team to replace the faulty RAM module. Once the replacement is completed, the system will undergo validation checks to ensure stability before being returned to normal operation. We sincerely apologize for the repeated disruptions with this node, and appreciate your patience while we work to implement a permanent hardware-level resolution. Further updates will be provided as the RAM replacement is completed. UPDATE 8:18 PM PST: The on-site datacenter team is actively working on this. UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist.
Minor March 7, 2026 OUTAGE - DAL138KVM – Dallas Datacenter
Started Mar 07, 2026, 02:44 PM UTC· resolved Mar 07, 2026, 02:44 PM UTC
- resolved Mar 07, 2026, 02:44 PM UTC
We are aware that DAL138KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 7, 2026 OUTAGE - SJ138KVM – San Jose Datacenter
Started Mar 07, 2026, 05:40 AM UTC· resolved Mar 07, 2026, 05:40 AM UTC
- resolved Mar 07, 2026, 05:40 AM UTC
We are aware that SJ138KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 7, 2026 OUTAGE - NYRN113KVM – New York Datacenter
Started Mar 07, 2026, 05:33 AM UTC· resolved Mar 07, 2026, 05:33 AM UTC
- resolved Mar 07, 2026, 05:33 AM UTC
We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 6, 2026 OUTAGE - NYRN141KVM – New York Datacenter
Started Mar 06, 2026, 05:05 PM UTC· resolved Mar 06, 2026, 05:05 PM UTC
- resolved Mar 06, 2026, 05:05 PM UTC
We are aware that NYRN141KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with NYRN141KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor March 6, 2026 OUTAGE - DC03LA187KVM – Los Angeles Datacenter
Started Mar 06, 2026, 01:44 PM UTC· resolved Mar 06, 2026, 01:44 PM UTC
- resolved Mar 06, 2026, 01:44 PM UTC
We are aware that DC03LA187KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor March 6, 2026 OUTAGE - SJ131KVM – San Jose Datacenter
Started Mar 06, 2026, 11:48 AM UTC· resolved Mar 06, 2026, 11:48 AM UTC
- resolved Mar 06, 2026, 11:48 AM UTC
We are aware that SJ131KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.