RackNerd Outage History

Started May 15, 2026, 06:18 AM UTC· resolved May 15, 2026, 06:18 AM UTC

1. resolved May 15, 2026, 06:18 AM UTC

   We are aware that NYRN256KVM, NYRN257KVM, NYRN254KVM, NYRN234KVM, P51NYKVM, NYRN112KVM and NYRN255KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 15, 2026, 03:20 AM UTC· resolved May 15, 2026, 03:20 AM UTC

1. resolved May 15, 2026, 03:20 AM UTC

   We are aware that DC03LA182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 11:35 PM UTC· resolved May 14, 2026, 11:35 PM UTC

1. resolved May 14, 2026, 11:35 PM UTC

   We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ247KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately. UPDATE: It appears that SJ247KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this. UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 10:41 AM UTC· resolved May 14, 2026, 10:41 AM UTC

1. resolved May 14, 2026, 10:41 AM UTC

   We are aware that 7950XASH102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 04:43 AM UTC· resolved May 14, 2026, 04:43 AM UTC

1. resolved May 14, 2026, 04:43 AM UTC

   We are aware that DC03LA203KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 04:38 AM UTC· resolved May 14, 2026, 04:38 AM UTC

1. resolved May 14, 2026, 04:38 AM UTC

   We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 04:35 AM UTC· resolved May 14, 2026, 04:35 AM UTC

1. resolved May 14, 2026, 04:35 AM UTC

   We are aware that DC03LA182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 03:45 AM UTC· resolved May 14, 2026, 03:45 AM UTC

1. resolved May 14, 2026, 03:45 AM UTC

   We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 14, 2026, 01:48 AM UTC· resolved May 14, 2026, 01:48 AM UTC

1. resolved May 14, 2026, 01:48 AM UTC

   We are aware that LAXSSD3003nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 10:04 PM UTC· resolved May 13, 2026, 10:04 PM UTC

1. resolved May 13, 2026, 10:04 PM UTC

   We are aware that LAXSSD9001nerd8DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 10:00 PM UTC· resolved May 13, 2026, 10:00 PM UTC

1. resolved May 13, 2026, 10:00 PM UTC

   RackNerd’s client portal and website are currently undergoing various software and underlying hardware-related updates. We anticipate this process to take approximately one hour or less. Customer infrastructure is not affected by this maintenance. Our support team also remains available via email at [email protected] We will be back shortly and appreciate your patience. UPDATE: Maintenance is now completed.

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Started May 13, 2026, 09:53 PM UTC· resolved May 13, 2026, 09:53 PM UTC

1. resolved May 13, 2026, 09:53 PM UTC

   We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 04:13 PM UTC· resolved May 13, 2026, 04:13 PM UTC

1. resolved May 13, 2026, 04:13 PM UTC

   We are aware that NYRN344KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 02:04 PM UTC· resolved May 13, 2026, 02:04 PM UTC

1. resolved May 13, 2026, 02:04 PM UTC

   We are aware that 7950XCHI301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 08:16 AM UTC· resolved May 13, 2026, 08:16 AM UTC

1. resolved May 13, 2026, 08:16 AM UTC

   We are aware that NYRN266KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 13, 2026, 07:40 AM UTC· resolved May 13, 2026, 07:40 AM UTC

1. resolved May 13, 2026, 07:40 AM UTC

   We are aware that 7950XNY206 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 12, 2026, 09:29 PM UTC· resolved May 12, 2026, 09:29 PM UTC

1. resolved May 12, 2026, 09:29 PM UTC

   We are aware that DC03LA191KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 12, 2026, 05:53 PM UTC· resolved May 12, 2026, 05:53 PM UTC

1. resolved May 12, 2026, 05:53 PM UTC

   We are aware that DC03LA203KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 12, 2026, 04:34 PM UTC· resolved May 12, 2026, 04:34 PM UTC

1. resolved May 12, 2026, 04:34 PM UTC

   We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 12, 2026, 09:07 AM UTC· resolved May 12, 2026, 09:07 AM UTC

1. resolved May 12, 2026, 09:07 AM UTC

   We are aware that DC03LA198KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 12, 2026, 01:31 AM UTC· resolved May 12, 2026, 01:31 AM UTC

1. resolved May 12, 2026, 01:31 AM UTC

   We are aware that CHI112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 11, 2026, 11:16 PM UTC· resolved May 11, 2026, 11:16 PM UTC

1. resolved May 11, 2026, 11:16 PM UTC

   We are aware that DC03LA191KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 11, 2026, 01:46 PM UTC· resolved May 11, 2026, 01:46 PM UTC

1. resolved May 11, 2026, 01:46 PM UTC

   We are aware that DC03LA190KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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Started May 11, 2026, 01:15 PM UTC· resolved May 11, 2026, 01:15 PM UTC

1. resolved May 11, 2026, 01:15 PM UTC

   We are aware that ATL110KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with ATL110KVM . Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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Started May 11, 2026, 12:07 PM UTC· resolved May 11, 2026, 12:07 PM UTC

1. resolved May 11, 2026, 12:07 PM UTC

   We are aware that SEA128KVM, SEA130KVM, SEA143KVM, SEA147KVM, SEA152KVM, SEA157KVM, and SEA162KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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