RackNerd experienced a minor incident on March 9, 2025 affecting San Jose Datacenter, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 09, 2025, 07:33 PM UTC
We are aware that 7950XSJ302 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
- resolved Mar 09, 2025, 09:36 PM UTC
We are seeing a recurrence of the previous issues with 7950XSJ302. Our team is investigating this further. This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.