RackNerd experienced a minor incident on May 28, 2025 affecting New York Datacenter, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
New York Datacenter
Update timeline
- resolved May 28, 2025, 05:44 PM UTC
We are aware that NYRN267KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is resolved at this time.
- resolved May 28, 2025, 10:39 PM UTC
We are aware that NYRN267KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We have identified a permanent fix, and the issue should not happen again. This is now fully resolved.