RackNerd experienced a minor incident on July 2, 2025 affecting New York Datacenter, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 02, 2025, 11:40 PM UTC
We are aware that 7950XNY301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with 7950XNY301. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
- resolved Jul 03, 2025, 04:52 AM UTC
We are aware that 7950XNY301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist.