RackNerd experienced a minor incident on June 19, 2026 affecting San Jose Datacenter, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jun 19, 2026, 03:38 PM UTC
We are aware that SJ195KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
- resolved Jun 19, 2026, 07:42 PM UTC
We are aware that SJ195KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We are still actively working on SJ195KVM with the on-site datacenter team in San Jose. Cooling and thermal-related checks are ongoing, and we are continuing efforts to stabilize the node as quickly as possible. We will provide additional updates as soon as more information becomes available. UPDATE: We've been told by the on-site team that the issue is still being worked on, we apologize for the delay and appreciate your patience. We will provide an additional update as soon as possible. If you have a VPS hosted on the SJ195KVM node, you may notice intermittent availability during this time. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.