Qwilr incident

Server issues affecting the Qwilr app

Notice Resolved View vendor source →

Qwilr experienced a notice incident on June 11, 2019 affecting Published Qwilr Pages and Qwilr App and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2019, 03:32 AM UTC
Resolved
Jun 12, 2019, 04:08 PM UTC
Duration
1d 12h
Detected by Pingoru
Jun 11, 2019, 03:32 AM UTC

Affected components

Published Qwilr PagesQwilr AppBlueprint API

Update timeline

  1. investigating Jun 11, 2019, 03:32 AM UTC

    It looks like we're currently having some server issues again and we're investigating the cause. You may see errors loading the app or slow load times.

  2. identified Jun 11, 2019, 05:34 AM UTC

    We've identified the core problem causing the server issues over the last few days, and are working on a fix.

  3. monitoring Jun 11, 2019, 08:23 AM UTC

    The server issue has been resolved and a permanent fix has been implemented. We will continue to monitor the situation.

  4. monitoring Jun 11, 2019, 09:37 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 12, 2019, 04:08 PM UTC

    Everything has been stable for the last day and we're not expecting any further problems now that the root cause has been fixed. If you do see any issues with your Qwilr account, reach out to [email protected]