Qwilr incident

Login issues affecting some customers

Minor Resolved View vendor source →

Qwilr experienced a minor incident on October 22, 2019 affecting Qwilr App, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 11:29 PM UTC
Resolved
Oct 23, 2019, 03:13 AM UTC
Duration
3h 43m
Detected by Pingoru
Oct 22, 2019, 11:29 PM UTC

Affected components

Qwilr App

Update timeline

  1. monitoring Oct 22, 2019, 11:29 PM UTC

    AWS is experiencing intermittent DNS errors, which is blocking login for some customers. AWS is working to resolve this now. We are monitoring the situation.

  2. resolved Oct 23, 2019, 03:13 AM UTC

    AWS is reporting that the server issues are resolved and everything appears to be stable. If you're experiencing any issues, please reach out to [email protected]