Qwilr incident

Hubspot integration degraded experience

Minor Resolved View vendor source →

Qwilr experienced a minor incident on December 8, 2021 affecting Blueprint API, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2021, 11:37 PM UTC
Resolved
Dec 13, 2021, 02:52 AM UTC
Duration
4d 3h
Detected by Pingoru
Dec 08, 2021, 11:37 PM UTC

Affected components

Blueprint API

Update timeline

  1. investigating Dec 08, 2021, 11:37 PM UTC

    Some users are experiencing issues when trying to create a Qwilr page from our Hubspot integration app. We're still investigating the causes of this issue with Hubspot. We'll update as soon as we have a solution. As a temporary workaround, please ensure that you are logged into the main Qwilr app and try to create the Qwilr page from Hubspot again.

  2. identified Dec 10, 2021, 04:41 AM UTC

    The issue has been identified, and a fix implemented. The fix will be released in the upcoming days. As a workaround in the meantine, please log into the main Qwilr app directly and try to create the page again from HubSpot.

  3. identified Dec 13, 2021, 12:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 13, 2021, 12:14 AM UTC

    A fix has been implemented and deployed. We are now monitoring

  5. resolved Dec 13, 2021, 02:52 AM UTC

    This incident has been resolved.