Quintype incident

Search functionality in Bold CMS is showing older stories and breaking-news stories

Notice Resolved View vendor source →

Quintype experienced a notice incident on June 30, 2020 affecting Editor, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2020, 09:48 AM UTC
Resolved
Jun 30, 2020, 05:28 PM UTC
Duration
7h 40m
Detected by Pingoru
Jun 30, 2020, 09:48 AM UTC

Affected components

Editor

Update timeline

  1. identified Jun 30, 2020, 09:48 AM UTC

    Search functionality in Bold CMS is showing older stories including Some Breaking News stories. Affected areas: 1. Workspace search returns older breaking-news stories 2. Search for stories in the Left Hand Side of a collection returns older breaking news stories We have identified the root cause of the issue and are actively working on a fix for it.

  2. identified Jun 30, 2020, 10:59 AM UTC

    We are continuing to work on a fix on this and will be working on it through the night. The estimated time of completing the fix for this is July 1, 12 PM IST.

  3. monitoring Jun 30, 2020, 02:48 PM UTC

    The fix is complete. We have begun deploying the fix and are monitoring the situation. ETA for complete resolution of issue: 1 AM IST, July 1, 2020

  4. monitoring Jun 30, 2020, 04:02 PM UTC

    The fix is working well so far. The ETA for complete resolution of the issue remains unchanged at 1 AM IST, July 1, 2020.

  5. resolved Jun 30, 2020, 05:28 PM UTC

    The issue is now resolved.