Quintype incident

Analytics - outage

Major Resolved View vendor source →

Quintype experienced a major incident on August 10, 2020 affecting Analytics - Collector and Analytics - Reports, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2020, 02:37 PM UTC
Resolved
Aug 10, 2020, 06:34 PM UTC
Duration
3h 57m
Detected by Pingoru
Aug 10, 2020, 02:37 PM UTC

Affected components

Analytics - CollectorAnalytics - Reports

Update timeline

  1. investigating Aug 10, 2020, 02:37 PM UTC

    Issue: Analytics is not working The team has fixed the issue and we are rerunning ingest to catch up with lost data since 11:45 am Analytics data will be updated after 4-5 hours

  2. investigating Aug 10, 2020, 06:33 PM UTC

    The incident has been resolved.

  3. resolved Aug 10, 2020, 06:34 PM UTC

    This incident has been resolved.